Because we believe food speaks for itself.

Once you experience honest produce—grown with care, sourced responsibly, and packed fresh—you’ll understand our commitment to:

· Clean ingredients

· Fair farming

· Mindful eating

This Starter Bag is our invitation to bring the farmer’s harvest straight to your kitchen—and welcome you into the Bio Basket community .

At Bio Basket, we work closely with farmers and depend on real harvests—not factory supply chains.

· At times, certain items listed may not be available due to harvest quality or quantity.

· In such cases, we will replace the item with another product of similar or higher value, selected at the time of delivery.

· Substitutions are made thoughtfully to ensure you still receive the best possible experience.

We stand by the freshness of our produce.

If you feel the products are not fresh, we offer a refund—subject to the conditions below:

To ensure transparency and fair resolution:

· Photos or videos taken while opening the bag at the time of delivery are mandatory

·  Clear photos are required for any damaged or compromised items

· Claims raised without visual proof will not be eligible for refunds

This process helps us maintain quality, accountability, and continuous improvement.

The Bio Basket Starter Bag is created exclusively for new customers to experience our products.

We trust our community to use this offer in the spirit it is intended:

· To try our food

· To evaluate honestly

· To share genuine feedback

Not to misuse the offer or deliberately seek refunds.

We trust you—just as we trust our farmers

✔ Strictly for new customers only

✔ One Starter Bag per customer

✔ Free delivery applicable only on the first order

 ✔ Limited-time introductory offer

❗ We reserve the right to cancel the order if we detect a prior order history with Bio Basket

• For orders above Rs. 1000/- we offer free home delivery (in PMC and PCMC area), however an pincodes are exceptional .
• For all other orders , shipping charges will be charged at actual.
• Please fill in complete postal address , a valid phone number to contact before you complete your order.
• For vegetables and fruits , Rs. 30 extra for  packaging will be charged (If order is more , we have to charge for extra box).
• If the ordered item is in stock, it will be packed and dispatched from our warehouse within 1-2 working days. However if some of the ordered items are not in stock, then we will get them produced and have them dispatched within 10 working days of the order being placed. We will keep you informed under such circumstances.
• We will be able to deliver the shipment to you between Monday to Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.